Selected Work
Examples of learning, systems, operations, and program work across roles and contexts.
My work spans learning systems, program and project coordination, operations, and client experience. Across roles and organizations, I help bring structure to complex work, support the people involved, and create practical systems that help ideas and initiatives move forward. Below are a few examples of the kinds of work I’ve contributed to.
Operations, Client Experience & Business Systems
Partnered with small businesses and growing organizations to support day-to-day operations, client communication, scheduling and coordination, retention and follow-up, and the systems that keep work moving. Work has included identifying workflow gaps, improving client-facing processes, coordinating across team members and platforms, and creating practical systems for tracking and follow-through.
Program & Project Coordination
Partnered with cross-functional teams, leaders, and business owners to bring structure and momentum to complex initiatives. Work has included coordinating details across stakeholders, tracking priorities and next steps, developing documentation and resources, supporting internal processes, and helping translate big-picture ideas into organized, actionable plans.
Content & Production Support
Supported ongoing content workflows by preparing and refining materials, coordinating timelines and next steps, and helping turn ideas into useful, audience-ready resources. Work has included podcast and content support, email communications, resource development, and coordination across tools and platforms.
Learning Platform & LMS Support
Supported educators and organizations in managing learning platforms and online course environments, including course setup, enrollment organization, troubleshooting, and launch readiness. Work emphasized clarity, accessibility, and learner experience, along with quality assurance reviews and user-facing documentation.
Adult Learning & Professional Education
Contributed to the design, refinement, and support of online learning experiences for educators, leaders, and professionals. Supported curriculum development, course reviews, and facilitation with a focus on adult learning principles, practical application, and sustainable learning design.
Graduate Teaching & Education Research
Taught undergraduate courses in education and supported research initiatives focused on language, literacy, and learning in professional and safety-critical contexts. Experience included curriculum development, online instruction, learner assessment, and collaborative research dissemination.